This document contains all of the terms and conditions under which FLARE Rides (The “Company,” “Us” “We”) agrees to furnish services to you (“Client,” “Customer” or “You”). When you agree with this document, it is a legally binding contract between us. Carefully read this entire document before agreeing.

DESCRIPTION OF SERVICES. Following review of subscription service request through FLARE’s website,, FLARE will provide to User the contract transportation services described in a Transportation Services Agreement (“Agreement”) which shall be sent to the User using the email User provides upon User’s request submission of subscription service request (“Request for Transportation Services”).

PAYMENT. Payment shall be made to Flare, LLC, Arlington, VA 22202. User agrees to make one payment for the amount described in Request for Transportation Services.

In addition to any other right or remedy provided by law, if User fails to pay for the Services when due, FLARE has the option to treat such failure to pay as a material breach of this Contract, and may cancel this Contract and/or seek legal remedies.

TERM. This Contract will remain in effect for the term specified in Agreement.

INSURANCE. FLARE, at FLARE’s expense, shall maintain during the term of this Contract, automobile liability insurance of $350,000 (three hundred and fifty thousand dollars) combined single limit per occurrence, and for personal injury and property damage, with minimum limits. FLARE shall provide that said insurance shall not be canceled or materially altered until at least thirty (30) days after written notice is received by User. FLARE shall also maintain any insurance coverage required by any government body, including workers compensation, for the types of transportation and related services specified.

PERFORMANCE OF SERVICES. FLARE agrees to meet User’s distinct transit and pricing requirements specified in Agreement. FLARE further agrees to comply with all of User’s reasonable transportation instructions communicated to FLARE by User, and to comply with all applicable provisions of any Federal, State and/or local law or ordinance and all lawful orders, rules and regulations issued thereunder. FLARE agrees to perform its services under this Contract in accordance with the highest standards of industry.

EXCLUSIVE CONTROL. FLARE shall have sole and exclusive control over the manner in which FLARE and its agents perform the transportation service provided for hereunder, and FLARE shall utilize such individuals as it may deem necessary in connection therewith, it being understood and agreed that such individuals shall be subject to discharge, discipline, and control solely and exclusively by FLARE. FLARE represents that it is entirely independent and that it is not substantially economically dependent upon User, and there is no functional integration of User’s and FLARE’s respective operations.

SAFETY. FLARE is responsible to ensure that each of FLARE’s employees/drivers/workers receives orientation to his/her job duties, including specific safety requirements, prior to beginning the assignment. No employee/driver/worker of FLARE will be assigned to operate a vehicle or instructed to perform duties for which they do not have the skill or training to perform safely.

PROMPT SERVICE. FLARE shall promptly and efficiently receive and transport User safely, within User’s established schedules.

PASSENGER AND DRIVER HEALTH. To minimize risk of transmission of infectious viruses and disease, drivers and passengers will be required to wear protective face masks during   the full duration of all transportation services. Further, both drivers and passengers shall comply with any additional FLARE policies and procedures for safety and health, as may be required. These policies and procedures include, without limitations, limiting to 2 total passengers separated by dividers per a row of seats, and a maximum passenger load of 4 total passengers per vehicle.

CONFIDENTIALITY. FLARE, and its employees, agents, or representatives will not at any time or in any manner, either directly or indirectly, use for the personal benefit of FLARE, or divulge, disclose, or communicate in any manner, any information that is proprietary to User. FLARE and its employees, agents, and representatives will protect such information and treat it as strictly confidential. This provision will continue to be effective after the termination of this Contract.

RETURN OF PROPERTY. Upon request, FLARE will return to User all records, notes, documentation and other items that were used, created, or controlled by FLARE during the term of this Contract.

WARRANTY. FLARE shall provide its services and meet its obligations under this Contract in a timely and workmanlike manner, using knowledge and recommendations for performing the services which meet generally acceptable standards in FLARE’s community and region, and will provide a standard of care equal to, or superior to, care used by transporters similar to FLARE on similar projects.

DEFAULT. The occurrence of any of the following shall constitute a material default under this Contract:

  a. The failure to make a required payment when due.

  b. The insolvency or bankruptcy of either party.

  c. The subjection of any of either party’s property to any levy, seizure, general assignment for the benefit of creditors, application or sale for or by any creditor or government agency.

  d. The failure to make available or deliver the Services in the time and manner provided for in this Contract.

REMEDIES. In addition to any and all other rights a party may have available according to law, if a party defaults by failing to substantially perform any provision, term or condition of this Contract (including without limitation the failure to make a monetary payment when due), the other party may terminate the Contract by providing written notice to the defaulting party. This notice shall describe with sufficient detail the nature of the default. The party receiving such notice shall have 30 days from the effective date of such notice to cure the default(s). Unless waived by a party providing notice, the failure to cure the default(s) within such time period shall result in the automatic termination of this Contract.

FORCE MAJEURE. If performance of this Contract or any obligation under this Contract is prevented, restricted, or interfered with by causes beyond either party’s reasonable control (“Force Majeure”), and if the party unable to carry out its obligations gives the other party prompt written notice of such event, then the obligations of the party invoking this provision shall be suspended to the extent necessary by such event. The term Force Majeure shall include, without limitation, acts of God, fire, explosion, vandalism, storm or other similar occurrence, orders or acts of military or civil authority, or by national emergencies, insurrections, riots, or wars, or strikes, lock-outs, work stoppages, or supplier failures. The excused party shall use reasonable efforts under the circumstances to avoid or remove such causes of non-performance and shall proceed to perform with reasonable dispatch whenever such causes are removed or ceased. An act or omission shall be deemed within the reasonable control of a party if committed, omitted, or caused by such party, or its employees, officers, agents, or affiliates.

ARBITRATION. Any controversies or disputes arising out of or relating to this Contract shall be resolved by binding arbitration in accordance with the then-current Commercial Arbitration Rules of the American Arbitration Association. The parties shall select a mutually acceptable arbitrator knowledgeable about issues relating to the subject matter of this Contract. In the event the parties are unable to agree to such a selection, each party will select an arbitrator and the two arbitrators in turn shall select a third arbitrator, all three of whom shall preside jointly over the matter. The arbitration shall take place at a location that is reasonably centrally located between the parties, or otherwise mutually agreed upon by the parties. All documents, materials, and information in the possession of each party that are in any way relevant to the dispute shall be made available to the other party for review and copying no later than 30 days after the notice of arbitration is served.  The arbitrator(s) shall not have the authority to modify any provision of this Contract or to award punitive damages. The arbitrator(s) shall have the power to issue mandatory orders and restraint orders in connection with the arbitration. The decision rendered by the arbitrator(s) shall be final and binding on the parties, and judgment may be entered in conformity with the decision in any court having jurisdiction. The agreement to arbitration shall be specifically enforceable under the prevailing arbitration law. During the continuance of any arbitration proceeding, the parties shall continue to perform their respective obligations under this Contract.

ENTIRE AGREEMENT. This Contract contains the entire agreement of the parties, and there are no other promises or conditions in any other agreement whether oral or written concerning the subject matter of this Contract. This Contract supersedes any prior written or oral agreements between the parties.

SEVERABILITY. If any provision of this Contract will be held to be invalid or unenforceable for any reason, the remaining provisions will continue to be valid and enforceable. If a court finds that any provision of this Contract is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision will be deemed to be written, construed, and enforced as so limited.

AMENDMENT. This Contract may be modified or amended in writing, if the writing is signed by the party obligated under the amendment.

GOVERNING LAW. This Contract shall be construed in accordance with the laws of the Commonwealth of Virginia.

NOTICE. Any notice or communication required or permitted under this Contract shall be sufficiently given if delivered in person or by certified mail, return receipt requested, to the address set forth in the opening paragraph or to such other address as one party may have furnished to the other in writing.

WAIVER OF CONTRACTUAL RIGHT. The failure of either party to enforce any provision of this Contract shall not be construed as a waiver or limitation of that party’s right to subsequently enforce and compel strict compliance with every provision of this Contract.

ASSIGNMENT. Neither party may assign or transfer this Contract without the prior written consent of the non-assigning party, which approval shall not be unreasonably withheld.

CONTRACT START DATE. This contract between User and FLARE will be made effective following User’s receipt, from FLARE, of Agreement that displays contract length and payment terms submitted by User in Request for Transportation Services.